Identifying new customers to grow your business

Explore new ways to target your consumers at macro and micro level, while reducing the customer acquisition cost and churn rate of your products/services. With data-driven and multi-channel acquisition strategy, we help you to discover loyal customers with respect to your capabilities, conceptualise campaigns to establish customer loyalty, and increase the Life-Time Value (LTV) of customers.

Our services include:

  • Build a customer matrix
  • Market research
  • Digital marketing
  • Analytics
  • Subscription renewals
  • Customer-driven marketing
  • Market-driven marketing
  • Creating buzz in offline and online mediums
  • Delight customers with personalized communications
  • Up-sell and Cross-sell products/services

Transforming at-risk customers to loyal customers customers to loyal customers

As digital landscapes become more competitive and crowded, proactively targeting your at-risk customers is not a vital obligation- it is a priority. Many organisations are facing constant challenges to scale up their client retention rate and drive towards a hypergrowth journey. Our experts can help.

With predictive analytics, streamlined feedback addressal system, friendly customer service, and productive loyalty programs, we help you retain around 70-80% of your customers. Our services include:

  • Addressing real-time needs of the customers
  • Building brand loyalty programs
  • Personalizing your follow-ups
  • Medical coding
  • Build customer engagement activities
  • Create subscription-based business models
  • Devise gamification and referral programs
  • Reputation management
  • Revenue cycle management
  • Voice-based customer service
  • Address customer complaints at rapid pace via live chat, email and other omnipresent channels
  • Simplifying business process and models via digital transformation
  • Creating win-back campaigns

Minimise your debts maximise your revenues

Refocus your attention on the core-competencies of your business, while recover your debts with an ethical process- across 150+ countries. With the assistance of technology, digital mediums and brainstorming, we help you to find the loopholes in your process and fill in the gaps with efficiency. You can also take informed decisions with the credit ratings, credit scores credit history, financial stability of an organisation before you engage in business with them. Our services include:

  • Commercial debt collection
  • Customer debt collection
  • Expert advice on suitable treatment paths
  • Detailed performance reporting
  • Debt recovery
  • Litigation services
  • Risk assessment and management
  • Customer profiling

Interact instantly with your real-time visitors

Instantly address your customer’s queries, augment the brand value, and drive conversions across numerous digital channels with our user-centric voice chat support. Every conversation will add more value to your business.

We can also assist you to transform legacy voice-chart support and new practices to utilise voice-chat mechanisms for your industry.

Connect with us to convert real-time visitors into loyal clients

Our services include:

  • Build a customer matrix
  • Market research
  • Digital marketing
  • Analytics
  • Subscription renewals
  • Customer-driven marketing
  • Market-driven marketing
  • Creating buzz in offline and online mediums
  • Delight customers with personalized communications
  • Up-sell and Cross-sell products/services
Transforming possibilities into capabilities